Return & Refund Policy

Heading: Return, Refund & Exchange Policy Content: We want you to love your PATHANYX earbuds. If you are not entirely satisfied, we are here to help with our 3-Day Money Back Guarantee.

  • 3-Day Claim Window: You have 3 days from the date of receiving your parcel to claim a return or refund.

  • How to Claim: You must contact us via Call or WhatsApp at 03285688046 within these 3 days to confirm your return.

  • Late Deliveries for Returns: Once you have notified us within the 3-day window and our team has noted your request, your return is confirmed. It does not matter if the actual physical delivery of the returned item back to our warehouse takes a few extra days.

  • Conditions: The product must be in its original condition, with all packaging, accessories, and tags intact.

  • Refund Process: Once we receive and inspect the returned item, your refund will be processed promptly via Bank Transfer or EasyPaisa/JazzCash.